Refund Policy
💌 Refund Policy | FancyJoys
Your happiness is our priority!
At FancyJoys, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day refund or exchange policy for eligible items.
Eligibility for Refunds
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Items must be unused and in original condition.
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Items must be returned within 30 days of delivery.
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Custom or personalized items may not be eligible unless defective or damaged.
How to Request a Refund
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Contact us at:
📧service@fancyjoys.com - Include your order number and reason for return.
- We will provide instructions for returning your item.
Refund Process
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Once we receive your returned item, we will inspect it.
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Approved refunds will be processed within 5–7 business days.
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Refunds will be issued to your original payment method.
Important Notes
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Customers are responsible for return shipping costs unless the item was defective or incorrect.
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We recommend using trackable shipping for returns, as we are not responsible for lost packages.
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If you have any questions, please contact us at:
📧 service@fancyjoys.com